Warranty Terms & Policies

Takiyo Japan Solar Lights ensures all products undergo quality checking and careful packing to ensure they work properly before shipment.

 7 Days Money Back Guarantee

• If the product is not working upon arrival and our tech support has been contacted for troubleshooting.
• Received date should be within 7 days.
• Product should be in good condition and is properly used (with Proof - Video or Picture).
• Product should be returned to us with box in good condition, complete package and accessories.
• Replacement or Refund should be done after returned product is received in our office.

1 Year - Parts & Service Warranty

• In case the product malfunctions within a year of purchase, kindly reach out to our technical support team for assistance. They will assess if any repairs are necessary.
• Received date should be within 1 year
• Item should be shipped to us for repairs. 
• Status of repair will be given every 3 days or the soonest we will get an update through facebook message, sms and/or call.
• Once repaired, the product is shipped back to the customer.